Promotion Terms & Conditions

Free standard delivery

*Free Standard delivery to a UK delivery address only available on full price orders valued over £50. The Offer can be redeemed only on full priced items and excludes sale and markdown. Discount automatically applied at checkout. Offer only available on www.riverisland.com for a limited time and excludes gift cards.

Free Click & Collect

*Free Click & Collect delivered to your local River Island store available on full price orders valued over £20 and when you select the deliver to local store icon at checkout. Otherwise £1.The Offer can be redeemed only on full priced items and excludes sale and markdown. Offer only available on www.riverisland.com. Excludes gift card purchases.

Seasonal Offers

*Up to 30% off womenswear, menswear, kidswear and beauty, online and in-store. Selected lines only. Offer cannot be used in conjunction with any other promotions. Returned items will be refunded at the discounted price paid on production of a valid receipt. Discount does not apply to website delivery charges.

Exclusive Customer Promotion

*Customers who have placed an online River Island order between 23 December 2024 until 31st January 2025 may receive a leaflet inside their order with 15% off on a no minimum spend on full priced womenswear, kidswear and menswear items at 00:00 on 23 December 2024 until 23:59 on 3rd February 2025 either online or in any UK or Republic of Ireland store (the “Offer”). Leaflets will be placed inside the packages at random. The Offer excludes sale, charity items and third-party brands. Customer must either (1) enter unique code contained on the leaflet at online checkout; or (2) hand in the leaflet to a member of staff at till point. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer is one per customer and can only be redeemed once. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Bags & Purses Promotion

*Receive 30% off on full priced selected bags (30% Off Selected Bags) from 00:00 on 4th December 2024 until 23:59 on 23rd December 2024 (the “Offer”). The Offer excludes menswear, womenswear, kidswear, sale, charity items and third-party brands. Enter code at checkout to redeem the Offer. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer is one per customer. The Offer can only be redeemed once. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. The Offer can only be redeemed online. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Sign Up Promotion

*Receive 10% off when you spend a minimum of and £50/ €50 on full price womenswear, menswear and kidswear items purchased online (http://www.riverisland.com), excluding markdown, charity items and third party brands (the “Offer”). Sign up and enter the promotional code at checkout to redeem. Returned items will be refunded at the discounted price paid on production of a valid receipt. This Offer can only be redeemed by selected customers. Where, in our reasonable judgement, we believe that there is an Error (as defined in our terms and conditions), we will be entitled to cancel your order and refund your payment. This offer cannot be redeemed in conjunction with other offers, promotions or vouchers. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The promotor of the Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

River Island x I Hate Ironing

This offer is available to River Island customers who purchase eligible items within the "Party" category, as specified here: https://www.riverisland.com/c/women/partywear, through River Island’s website. Customers who buy an item from the party range will receive a 20% discount code via email to use on their first ihateironing order. The discount code will be sent within one week of purchase and can only be redeemed one time per user. Customers can either apply the code by clicking on the unique link sent by River Island, or manually inputting the code when placing their order through ihateironing. There is a £20 minimum order charge. To receive the discount code, customers must be opted in to receive River Island communications at the time of purchase. If customers are not opted in, they will not be eligible to receive the discount code. This offer is valid from 15th November 2024 until 5th January 2025. The discount code must be applied within the validity period and cannot be used for orders placed after the expiry date. The discount code can only be used once per customer and may not be shared or transferred. Items marked as "hand wash only" may not be eligible for ihateironing services. Customers should check their items’ care labels to make sure they can either be dry cleaned or washed.

Customers who are opted-in to marketing with www.ihateironing.com can receive 20% off when you spend a minimum of £75 on full priced women’s partywear online (https://www.riverisland.com/c/women/premium-care-offer) from 00:00am on 15th November 2024 until 23:59 on 5th January 2024 (the “Offer). Customers who are opted-in to marketing with ihateironing within the Offer period will be emailed a unique River Island discount code to be redeemed online. Enter unique code at online checkout to redeem the Offer. The Offer excludes womenswear items excluding party, kidswear, menswear, sale, charity items and third-party brands. Offer is subject to availability. Offer is one per customer and can only be redeemed once. Customer must be opted-in to marketing directly with ihateironing and not from third-party brands in order to take part in the Offer. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Nephthys In-store Tote Bag Promotion

*Customers who have subscribed to marketing have the chance to receive (1) a free Nephthys tote bag and; (2) £5 off when you spend a minimum of £35 at selected River Island stores* on full priced womenswear, kidswear and menswear items from 10:30 on 3rd December 2024 until 18:00 on 24th December 2024 (the “Offer”). The Offer excludes sale, charity items and third-party brands. Customers who are subscribed to marketing will receive an email with the Offer. Customer must show when checking out at till point a copy of the email with the Offer to the River Island member of staff in order to claim the Offer. Offer can only be redeemed in Sheffield Meadowhall and Gateshead ("Selected Stores"). Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions. Offer can only be redeemed once and is one per customer. Offer cannot be used to purchase gift cards. Offer can only be redeemed in the Selected Stores store. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Exeter Online & In-Store Promotion

*Receive 15% off when you spend a minimum of £20 on full priced items purchased online (River Island - Fashion Clothing for Women, Men, Boys and Girls ) or in our Exeter store, from 00:00am 20th September 2024 until 23:59 20th December 2024 (the “Offer”). The Offer excludes sale and markdown, charity items and third-party brands. The Offer is available to customers who have received a unique discount code via email. Enter your unique code at checkout online or show your email at the till to redeem the Offer. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.*

River Island Party Bus

Attend the River Island’s Bus Party at the River Island Marble Arch store (Marble Arch Park House, 473 Oxford St, London W1C 2AU) (“the Event”). The Event runs from 18:00 until 21:00 on 4th December 2024. To participate in the Event, attendees must purchase a £15 ticket on Eventbrite. The ticket will be sent to the customer’s email address that they inserted when purchasing. Tickets are limited to two (2) per customer, and subject to availability.

Upon attending the Event, customers will receive a goodie bag including (River Island fragrance, £15 River Island gift card, River Island purse, socks, beanie and a leaflet with 20% off). Customers can receive 20% off on full priced womenswear, kidswear and menswear items from 4th December 2024 until on 31st December 2024 in the River Island Marble Arch store or online (www.riverisland.com) (the “Offer”). The Offer excludes sale, charity items and third-party brands. To redeem Offer, customers must hand in their leaflet at the till or use enter the code at online checkout. Offer is subject to availability. Offer is one per customer and can only be redeemed once. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Event and Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095

RI Bus 20% Off Bounce-back Promotion

Customers who attend on the River Island bus on 4th December 2024 and receive a bounce back leaflet can receive 20% off on full priced womenswear, kidswear and menswear items from 12:00 on 4th December 2024 until 23:59 on 31st December 2024 (the “Offer”). The Offer excludes sale, charity items and third-party brands. Enter code at checkout to redeem the Offer. Offer is subject to availability. Offer can only be redeemed online (www.riverisland.com). Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer is one per customer. Offer can only be redeemed once. Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Sadler’s Wells Promotion

Customers who are opted-in to marketing with Sadler’s Wells (https://www.sadlerswells.com/) can receive 15% off when you spend a minimum of £40 on full priced womenswear, kidswear and menswear items online (www.riverisland.com/) from 00:00am on 31st October 2024 until 23:59 on 31st December 2024 (the “Offer). Customers who are opted-in to marketing with Sadler’s Wells within the Offer period will be emailed a unique River Island discount code to be redeemed online. Enter unique code (SNOWMAN15) at River Island online checkout to redeem the Offer. The Offer excludes sale, charity items and third-party brands. Offer is subject to availability. Offer is one per customer and can only be redeemed once. Customer must be opted-in to marketing directly to the Sadler’s Wells and not from third-party brands in order to take part in the Offer. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Look Fantastic Promotion

*Look Fantastic Selected customers can receive 20% off when you spend a minimum of £50 on full priced womenswear, kidswear and menswear items online (https://www.riverisland.com) or in any UK River Island store from 00:00am on 1st December 2024 until 23:59 on 22nd December 2024 (the “Offer). Customers who are subscribed or subscribe within the month of November 2024 with LookFantastic within the Offer period will receive the River Island leaflet with the Offer in their monthly subscription box. Enter unique code on the leaflet at online checkout (https://www.riverisland.com) to redeem the Offer or hand the leaflet to store staff when checking out at till point. The Offer excludes sale, charity items and third-party brands. Offer is subject to availability. Offer is one per customer and can only be redeemed once. Customer must be subscribed to LookFantastic directly and not from third-party brands in order to take part in the Offer. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Ocado Promotion

*Selected customer can receive 20% off when you spend a minimum of £50 on full priced womenswear, kidswear and menswear items online (http://www.riverisland.com/) or in any UK River Island store from 00:00am on 19th November 2024 until 23:59 on 19th December 2024 (the “Offer”). Customers who are subscribed or subscribe within the month of November 2024 with Ocado within the Offer period will receive the River Island leaflet with the Offer in their monthly subscription box. Enter unique code on the leaflet at online checkout (https://www.riverisland.com/) to redeem the Offer or hand the leaflet to store staff when checking out at till point. The Offer excludes sale, charity items and third-party brands. Offer is subject to availability. Offer is one per customer and can only be redeemed once. Customer must be subscribed to Ocado directly and not from third-party brands in order to take part in the Offer. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

2 for £18/ 3 for £20 on selected women's tops

*2 for £18 / 3 for £20 on selected women’s tops. Offer only available on riverisland.com. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £40 on selected women’s loungewear

*2 for £40 on selected women’s loungewear. Offer only available on riverisland.com. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £50 on selected men's bottoms

*2 for £50 on selected men’s bottoms. Offer only available on riverisland.com. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £45 / 3 for £65 on selected men’s sweatshirts and joggers

*2 for £45 / 3 for £65 on selected men’s sweatshirts and joggers. Offer only available on riverisland.com from 00:00am BST 4th August 2019. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £15/ 3 for £22 / 5 for £35 on selected men's t-shirts and vests

*2 for £15 / 3 for £22 /5 for £35 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £18/ 3 for £26 / 5 for £42 on selected men's t-shirts and vests

*2 for £18 / 3 for £26 /5 for £42 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £28 on selected men's t-shirts and vests

*2 for £28 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

Take Back Scheme Promotion

Participate in our Take Back Scheme to receive a voucher code for £5 off full price items when you spend a minimum of £40 on items purchased in-store and on our website (www.riverisland.com). The voucher code cannot be used against our charity t-shirts, products in our sale, gift cards and third party products. The voucher code is valid to use once only either online or in-store in England, Scotland and Wales (excluding Jersey and Isle of Man) for 1 month from date of issue. The voucher code will be issued via an email from our partner Re-Skinned. This Take Back Scheme promotion is valid from 04 April 2022 at 00:00 (GMT). For in-store purchases please show your unique voucher code at the till and for online purchases please enter your unique code at the checkout to redeem. Returned items will be refunded at the discounted price paid on production of a valid receipt. The voucher code cannot be redeemed in conjunction with other offers and does not apply to delivery fees. River Island’s decision is final with regards to the validity of use of the voucher code in cases of suspected fraud.

Competitions

All competition terms and conditions can be read here.

Student Discount

*Students can receive up to 10% off on full priced menswear, womenswear, kidswear, third-party brands and beauty purchased in the participating River Island stores in the United Kingdom and Republic of Ireland (the “Participating Stores”) and online at the River Island website (River Island - Fashion Clothing for Women, Men, Boys and Girls and River Island - Fashion Clothing for Women, Men, Boys and Girls ) from 9th December 2024 at 00:00 until 31st January 2024 at 23:59 (the “Offer”). The Offer excludes charity items and sale products. The Offer applies to students who have signed up and have an account with either Student Beans, UNIDAYS, Totum or VoucherCodes - Exclusive Discount Codes & Vouchers Students (the “Student Discount Platforms”). Students must log into one of their student accounts and enter the unique promotional code generated by one of the Student Discount Platforms at the checkout to redeem the Offer online. Students can also redeem this Offer in store by showing their student ID with a valid photo and expiry date at the till point in any of the Participating Stores in the United Kingdom or Republic of Ireland. The Offer is not available in Jersey stores. This Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Offer is subject to availability. Returned items will be refunded at the discounted price and paid on production of a valid receipt. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095

Get 15% off with Blue Light Card

*Blue Light Card and Defence Discount Service users can receive up to 15% off on full priced menswear, womenswear, kidswear, third-party brands and beauty purchased in participating River Island stores in the United Kingdom (the “Participating Stores”) and online at the River Island website (http://www.riverisland.com ) from 16th December 2024 at 00:00 until 31st December 2024 at 23:59 (the “Offer”). The Offer excludes charity items and sale products. The Offer applies to customers who have signed up and have an account with the Blue Light Card online (Welcome to Blue Light Card ). Blue Light users and Defence Discount Service users must log into their account and enter the unique promotional code generated by the Blue Light Card website at the checkout to redeem the Offer online. The Offer can also be redeemed in store by eligible customers showing their Blue Light and Defence Discount card with a valid photo and expiry date at the till point in any of the Participating Stores in the United Kingdom. The Offer is not available in the Jersey stores. This Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Offer is subject to availability. Returned items will be refunded at the discounted price and paid on production of a valid receipt. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.